Why can't I adjust the volume to the maximum level? Category : Setup / Operation If the volume level still remains the same or a warning message pops up after you press the " " button to adjust the volume, please ensure that the [Volume limit] setting is disabled. Route: SETTINGS > Volume Limit > off Is the answer helpful? Related Why can’t I update my MP3 player to the latest firmware version? There are some folders in my new Digital Media Player , can I delete them? In what order are songs played in the digital music player? Technical Support If the answer can't help you, you can contact the Tech Support Department Get Started